The 3 Cs of Successful Omnichannel Strategy

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Consumers have spoken: Online grocery shopping is here to stay. Retailers looking to attract and retain these shoppers will have to focus on convenience, control and confidence.
 
Join Progressive Grocer for a conversation with Uber's Head of Delivery Product Marketing, Lindsey Wilder, and Acosta Group's SVP of Shopper Insights & Thought Leadership, Kathy Risch, for a deep dive into key learnings from research conducted by Uber Eats as well as findings from a new report by the Acosta Group on consumer expectations for online grocery delivery.
 
You will learn:

• Top consumer trends and expectations for online grocery delivery
• How to cater to the 3C's consumers demand in online delivery: Convenience, Confidence, and Control
• The importance of order fulfillment in delivering a seamless customer experience

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