Operations

With increased competition from numerous channels and the growth of omnichannel shopping, both retailers & suppliers understand the importance of collaboration to meet the needs of today’s shopper.

Winning with shoppers in a world of constant change requires retailers to adjust their thinking about the shopper journey and the role of the store experience. 

Explore the four main uses of AI and ML in loyalty marketing: Personalization, Chatbots, Gamification and Loyalty Fraud Prevention.

​​​​​​​Developing a health and safety plan to protect both staff and customers is an effective way to stay organized, but it is only half the battle — implementing those plans can present an entirely different challenge.

Store operators are now faced with the same legal requirements and procedures for food safety followed by restaurants and other food-serving establishments